ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisctest ADHD ASD
Create meaningful memories with your family during your stay in Japan.
WELLNEST offers visiting international families heartwarming parent-child experiences and professional developmental consultations for children — including WISC testing — all with interpreter support.From one-on-one sessions with specialists to peaceful nature-based family activities and local cultural exchanges, we provide a new kind of travel experience that blends tourism with true family well-being.

A service designed to help foreigners navigate and access public services in Japan

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test

Our center provides specialized mental health counseling and professional guidance to support foreign residents in Japan, particularly in accessing public administrative services related to mental health and developmental disorders.

We place a strong emphasis on supporting families with pre-school-aged children, offering a range of services including individual, group, and family therapy, as well as coordinated support involving educational institutions and local government agencies.

In addition to developmental and psychiatric concerns, we address a broad spectrum of psychosocial challenges such as adjustment difficulties due to cross-cultural transitions, anxiety disorders, depression, ADHD, self-regulation difficulties (emotional and behavioral), chronic illness, grief and loss, trauma, and lifelong identity issues, tailored to individuals across all stages of life—including highly sensitive children, adolescents, adults, and families experiencing major transitions.

Our multidisciplinary team includes pediatricians, licensed clinical psychologists, certified public psychologists, and nationally credentialed professional counselors, providing comprehensive and evidence-based care across domains.

We are committed to supporting the wellbeing of foreign residents and their families living in Japan, and to contributing to the development of an inclusive and supportive society.

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test

Supporting Your Child’s Growth —
in English, Russian, and Japanese

It’s hard to understand how Japan’s developmental support system works.

Certain behaviors and tendencies in children can naturally worry parents.You and your family might feel confused, frustrated, or even start doubting your parenting.While some behaviors may be just a temporary phase, they could also be signs of developmental differences or disorders.For families living in Japan, understanding the support systems, rules, and services related to child development and disabilities can be especially challenging.


ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test

Our service

WISC Test

Home visit

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
WellNest offers in-home WISC testing for international families living in Japan.
By conducting the test in a familiar environment, children can respond more naturally, helping us understand their true strengths and areas of need.
Being nearby also gives parents peace of mind during the process.Our psychologists communicate in English and Japanese, and we provide clear explanations before and after the test.
Reports can be customized for schools or support institutions if needed.This service is ideal for families who wish to better understand their child's learning profile and plan appropriate support.
Contact Us

Administrative Procedures Guide

Online

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
WellNest’s Administrative Procedures Guide is an online support service that helps foreign residents in Japan easily navigate public services in their local city or ward.
Available anytime via computer or smartphone, users can search for administrative procedures and support systems based on where they live, with multilingual assistance.
From childcare and education to healthcare and developmental support, our team offers clear, personalized guidance regardless of location.
This service ensures that even those unfamiliar with Japan’s administrative system can confidently access the help they need.

Contact Us

Family counseling

Home visit

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
WellNest’s Family Counseling Service begins with an online pre-assessment, followed by in-home visits from a team of professionals, including a pediatrician, licensed psychologist, and certified counselor.
We provide private, personalized support for various family concerns—such as child development, behavioral challenges, and parent-child communication—directly in your home, where we can observe natural interactions and offer practical advice.
Our approach respects cultural and language backgrounds, helping promote the overall wellbeing of your entire family.
・Parent Training

Contact Us

Mental health support service  for foreign staff

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
This mental health support service is designed for foreign staff working in Japan. We assist with stress, anxiety, and cultural adjustment through online counseling, stress checks, and regular follow-ups to promote wellbeing at work.

Contact Us

Support for medical and administrative interpretation 

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
We offer professional interpretation support in English and Russian for medical and administrative procedures. From hospital visits to city office paperwork, we assist you with clarity and care.
By appointment only.
Contact Us

Family-friendly round support for foreign visitors in Japan

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
Explore Japan with ease! Our family-friendly round support service helps foreign visitors enjoy local experiences with their kids—visiting nurseries, parks, and more, with interpretation and care included.

Contact Us

03

小見出し

ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
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ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
1. What is the Act on Support for Persons with Developmental Disabilities?
This Japanese law, enacted in 2005, aims to provide comprehensive support for people with developmental disabilities such as Autism Spectrum Disorder (ASD), ADHD, and Learning Disabilities (LD). It promotes cooperation among healthcare, education, and welfare sectors to support both children and adults with developmental needs.
2. Are foreign residents included?

Yes.
There is no requirement for Japanese citizenship in this law.
If you and your family live in Japan and are registered as residents, you are fully eligible to receive support.
This applies to
・Foreign parents raising children in Japan
・Children who may show signs of developmental delays
・Families unfamiliar with Japanese systems or language
3. What kind of support can you access?
・Developmental consultationCheckups at the public health center, parenting support　　・Welfare servicesChild development support centers, after-school day care, medical coordination　　・Educational supportSchool placement consultation, special education classes　　・Family supportParent training sessions, multilingual guidance
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
4. Points to keep in mind for foreign families
・Most application forms and explanations are only in Japanese.
・Some areas do not offer interpretation or multilingual support.In Japan, diagnosis is not a stigma.
・Early support is more helpful than waiting.


5. What is WellNest’s Administrative Procedures Guide?
WellNest offers a multilingual guide to help foreign families navigate local government procedures related to developmental support in Japan.
・We provide clear explanations of available services in your area
・We help you request interpreters or translated documents
・We offer step-by-step support for required forms and applications
Our goal is to make sure your family can connect to the right support—in the language you understand.

見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
Communication & Language
・Delayed language development
・Stops using words they had already learned
・Difficult to communicate withonly one-way communication
・Rarely responds when name is called
・Limited facial expressions
・Little to no eye contact
Behavior & Play Patterns
・Always plays in the same way
・Strong attachment to routines or specific objects
・Becomes extremely upset by small changes
・Easily distractedVery restless or constantly moving
・Needs constant supervision
・Has frequent, intense tantrums that last a long time
・Repeats self-harming behaviors (e.g., head-banging, biting their own arm)
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
Movement & Physical Development
・Slow to hold up their head, sit, or walk
・Weak muscles or poor posture
・Difficulty maintaining posture
・Rarely wants to be held
・Doesn’t nap well or has trouble falling asleep

Emotional & Sensory Reactions
・Overly sensitive to certain sounds, textures, or environments
・Shows strong aversion to specific objects or places
・Cries excessively at night over a long period
・Very picky with food or drinks
・Does not respond to surrounding sounds


見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
Social Interaction
・Doesn’t show interest in other children
・Rarely plays with others
・Often spends time alone
・Has difficulty playing with friends or may become aggressive
・Starts talking one-sidedly and stops when done
・Often unaware when others speak to them
Behavior & Attention
・Doesn’t follow rules or keep promises
・Doesn’t listen to explanations until the end
・Doesn’t behave like other children in group settings
・Wanders off on their own
・Restless and constantly moving
・Easily distracted and impulsive
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
Communication & Thinking
・Repeats the same questions or talks about the same topics
・Has very limited interests (e.g., only colors, symbols, letters, or numbers)
・Doesn’t understand letters or numbers well
・Has strong skills in some areas, but struggles greatly in others


Daily Life & Fine Motor Skills
・Takes a long time to prepare or tidy up
・Not good at drawing or using scissors
・Dislikes being touched
・Struggles with self-care tasks (e.g., toileting, changing clothes)


見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
Seeing a Doctor
In Japan, a diagnosis of developmental disorders (DDs) is made by a specialist such as a pediatrician or child psychiatrist.If you wish to see a doctor
・Ask your local public health nurse or the Support Center for Persons with DDs to find specialists. (Many hospitals require appointments.)
・Bring your child’s health insurance card and the Maternal and Child Health Handbook for the first visit.
・Write down your concerns and your child’s behavior at home or preschool to share with the doctor.
If Your Child is Diagnosed with a DD
It can be worrying to learn that your child has a developmental disorder.
However, adjusting the environment and how you interact with your child can have a positive impact on their development.
Please discuss with your doctor and specialists to find out what support works best for your child.
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
Assessment and Therapy
The doctor may recommend assessments or individual therapy depending on your child’s needs and condition.

Examples of assessments
・Intelligence/developmental tests (e.g. WISC)
・Hearing testsEEG (electroencephalogram)

Examples of therapies
・Physical therapyOccupational therapy
・Speech-language-hearing therapyPsychotherapy


見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
Basic Understanding
Medication does not cure developmental disorders, but it can help your child feel more comfortable.
If your child is taking medicine, follow the doctor's instructions and dosage carefully.
Don’t hesitate to ask questions to your doctor or pharmacist if you are unsure.
Let’s work together with teachers and caregivers to observe your child’s condition.
Important Points for Families
・Follow the exact dosage and timing prescribed by the doctor
・Never stop or change the medicine without consulting a medical professional
・If you are unsure or concerned, ask your doctor or pharmacist right away
・Observe and report any side effects such as extreme drowsiness, irritability, or appetite changes


Cooperation with Schools and Caregivers
・Share how the child behaves at home and at school while taking medication
・Teachers and caregivers can help monitor effects and give feedback to the doctor
・Communication and observation by the whole team (family + professionals) is key to support


見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
Types of Medications Commonly Prescribed
1. Central Nervous System StimulantsFor ADHD (Attention Deficit Hyperactivity Disorder)
・Helps reduce hyperactivity, impulsive behavior, and improve focus
・Example: Methylphenidate, AtomoxetineSide effects
・Appetite loss, trouble sleeping

2. Anti-anxiety Medications
・To ease strong anxiety and tensionHelps calm anxiety and excessive worry
・Example: Diazepam, Lorazepam
・Side effects: Drowsiness, dependency with long-term use

3. Antipsychotic Medications
For strong emotional outbursts, aggression, or delusions
・Helps regulate mood, reduce aggressive or obsessive behavior
・Example: Risperidone, AripiprazoleSide effects
・Weight gain, muscle stiffness, fatigue

4. Antiepileptic Drugs
For seizure control or mood stabilization
・Used for epilepsy and sometimes for mood regulation
・Example: Valproic acid, Lamotrigine
・May require blood tests for monitoring

5. Sleep Medications 
Sleep Aids
・To help with sleep rhythm or falling asleep
・Example: Melatonin supplements, Hydroxyzine
・Used carefully based on age and symptoms

見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
A Disability Certificate (Shogaisha Techo)
:障害者手帳
A Disability Certificate (Shogaisha Techo) is an official ID that proves a person has a disability.With this certificate, people can receive public support such as welfare services, tax reductions, transportation discounts, and financial aid.
There are three types of certificates
・Ryoiku Techo – for people with intellectual disabilitiesMental Disability
・Certificate – for people with psychiatric conditions, developmental disorders, etc.
Physical Disability Certificate – for people with physical impairments

You must apply at your local city or ward office
Available Benefits
・You may receive disability-related allowance or benefits
・You can get partial reimbursement for medical expenses
・Tax reduction is available
・Discounts are available for trains, buses, and domestic flights.

見出し
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Who Can Apply (Ryoiku Techo):療育手帳
・People with intellectual disabilities
・People with both intellectual and developmental disorders
・Application is made at a Child Consultation Center (under age 18) or Disability Consultation Center (over age 18).

A re-evaluation may be required as the child grows.
Who Can Apply (Mental Disability Certificate)
:精神障害者保健福祉手帳
People with psychiatric conditions such as
・ASD (Autism), ADHD
・Depression, bipolar disorder, schizophrenia
・Epilepsy, cognitive dysfunction after brain injury

Required Documents
・Application form (from your city office)
・Doctor’s diagnosis (or disability pension certificate)
・ID photoThe certificate must be renewed every
2 years, and a new diagnosis is required each time.
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
Infant Checkup
When? Around 3 to 4 months old

What’s included?
・Medical examination by a doctor
・Height and weight measurement
18-Month Checkup
 When? After your child turns 18 months and before 24 months

What’s included?
・Medical examination by a doctor
・Dental checkup
・Height and weight measurement
・Consultation with a public health nurse (if you have concerns)
・Nutrition advice from a registered nutritionist
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
3-Year Checkup
When? After your child turns 3 and before 4

What’s included?
・Medical examination by a doctor
・Dental checkup
・Height and weight measurement
・Urine test
・Vision test (important for detecting early eye issues)
・Hearing test (essential for language development)
・Consultation with a nurse, nutritionist, or psychologist (if needed)

Health Checkup Before Entering Elementary School
 When? Usually held in September, the year before your child starts school in April (age 6)
Where? At the elementary school your child will attend

What’s included?
・Medical and dental checkups
・Height and weight measurement
・Vision and hearing tests
・Brief developmental screening or intelligence test

▪️If your child is stateless or of foreign nationality, you may need to apply to the local board of education to enroll in a Japanese school.

見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test

— Important support for your child’s healthy growth —

Every local government in Japan provides complimentary health checkups for infants and young children. These checkups are important opportunities to learn about your child’s health, development, and any early signs of concern.Each municipality has its own schedule and procedures. Please contact your local government office for exact dates and locations.
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
Recently, my child has been having more frequent tantrums. I'm worried because they sometimes pull their own hair or bite their arm



4 years old
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
My 5-year-old daughter always plays with the same thing—origami—but she doesn't seem to have much focus or motivation. She is very fixated on origami and shows little interest in other activities. Is there an effective way to support or guide her behavior?
5 years old

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
My 4-year-old son often spins around in circles, and it doesn’t seem to make him dizzy. He also tends to act impulsively and sometimes hits other children.


4 years old
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
My son is 3 years and 4 months old. He has trouble sleeping at night and seems to be struggling. As a result, his day and night schedule has become reversed, and he’s unable to go to daycare in the morning. Is there any way to help him adjust his daily routine?
3 years and 4 months old
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
My 5-year-old daughter was recently diagnosed with ASD at the hospital. I am worried about her future. Could you please tell me more about the disability certificate (shogaisha techo) and how it can support her

５ years old
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
I am a mother of a 10 months old boy. Since my recent divorce, I have been feeling overwhelmed and anxious about the future, and I am having trouble sleeping. I am also scared of my own thoughts, as I sometimes feel like I might abandon my responsibilities as a parent.
Young mother in her twenties
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
サンプル 太郎
ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test

Emiko Yamamoto

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test

Vision： Supporting family wellness andcontributing to a society where children can grow up safely.

Born in 1982 / Graduated from the University of Tokyo Faculty of Medicine in 2006

Pediatric Specialist and Instructor / Master of Public Health /

Doctor of Social Medicine
Having struggled with balancing family health issues (my husband was hospitalized

6 times in 3 years, family caregiving, etc.) with my career and parenting, Iexperienced severe physical and mental distress.

Based on my personal recovery experience and scientific perspective, I beganpromoting self-care for parents starting in 2024.

Maria Mitrokhina

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test

Hello, my name is Maria. I am a psychological consultant with over five years of experience providing daily life support to English-speaking clients, helping them achieve their goals in family relationships, parenting, and mental well-being.

My areas of specialization include anxiety, depression, communication difficulties, and adaptation. I offer psychological assessments, individual and group consultations, as well as training on child care, parenting, and children's psychological and sociocultural development.

ADDITIONAL SKILLS
●  Supported groups of children in their rehabilitation
●  Basic knowledge of medicine and first aid
●  Undergone personal psychotherapy
●  Use Cognitive Behavioral Therapy (CBT)and an integrative approach

Ayako Oinuma

ロシア語翻訳通訳　英語翻訳通訳　Russian translation and interpretation　English Wisc test
Nice to meet you! I'm Oinuma, a parenting counselor.
I have been providing counseling to daycare centers, kindergartens, elementary schools, and companies for over 15 years. Please feel free to contact me about your child's development or parenting.
We also administer WISC tests.

● Certified Psychologist
● Clinical psychologist

Child consultation centers,
Mental clinics,
High school counselors,
Corporate industrial counselors




03

小見出し

ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。
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実際の公開ページでは回答部分が閉じた状態で表示されます。

FAQ

  • Can I use the service even if I don’t speak Japanese?

    Yes, you can. Our professional counselors speak English or Russian. Interpretation can also be arranged if needed.

  • How is the service provided?

    The service is mainly provided online via Zoom or Google Meet. In-person sessions may be available depending on your location and preference.How is the service provided?

  • Will my company know what I talk about in the sessions?

    No, all consultations are strictly confidential. Your employer will not have access to any personal details shared in the sessions.

  • Is there a fee for the service?

    Fees depend on the service plan or contract type. If your company provides this service, there is no personal charge. For private sessions, fees apply per session and will be explained in advance.

  • Can short-term visitors or tourists in Japan also use this service?

    Yes. Even short-term visitors can access our online counseling. We support issues such as travel stress, parenting concerns during your stay, and cultural adjustment difficulties.

  • Can I use interpreter support together with the counseling service?

    Yes, interpretation in English or Russian can be arranged upon request. We can also assist with attending medical or administrative appointments, if booked in advance.

  • How can I make a reservation?

    You can make a reservation through the contact form on our official website. Please provide your preferred date/time, language, and a brief description of your concerns. Our staff will follow up with you.

  • Do you provide support in emergency situations?

    This service does not handle medical or psychiatric emergencies. In case of an emergency, please call 119 or go to the nearest hospital or police station. For urgent, non-life-threatening concerns, we will respond as quickly as possible.

  • Do you offer counseling for children or support for parents?

    Yes, we support issues related to child development, school difficulties, and parent-child relationships. If needed, we can also arrange developmental assessments (e.g. WISC) and family counseling sessions.

  • How much does the service cost per session?

    Online consultations start from USD 250 per hour.The fee may vary depending on the professionals involved, such as a doctor, psychologist, psychological consultant, or interpreter.For in-person visits to your home or hotel, the cost also varies depending on the attending specialists.Please contact us in advance for a detailed estimate.

  • Can I cancel or reschedule after making a booking?

    Can I cancel or reschedule after making a booking?Yes, you can cancel or reschedule your appointment.Cancellations made at least 72 hours in advance will receive a 100% refund.Cancellations made between 48 and 72 hours in advance will receive a 50% refund.Cancellations made between 24 and 48 hours in advance will receive a 30% refund.No refunds will be issued for cancellations made less than 24 hours before the appointment.If you would like to reschedule, please contact us as early as possible.Please understand that this policy is in place because appointments are coordinated in advance with medical doctors, psychologists, and psychological consultants.

  • Do I need to pay in advance?

    Yes, payment is required in advance to confirm your appointment.Once your reservation is finalized, we will provide payment instructions by email.Your session will be officially booked after payment is completed.

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Cancellation Policy/
Since our services involve coordination with professionals such as medical doctors, licensed psychologists, and psychological consultants, the following cancellation policy applies to all bookings.

Efund Rate Cancellation up to 72 hours in advance → 100% full refund
Refund Cancellation between 48 and 72 hours in advance → 50% refund
Refund Cancellation between 24 and 48 hours in advance → 30% refund
Refund Cancellation less than 24 hours in advance → No refund

If you wish to reschedule your appointment, please contact us as early as possible. Availability may vary depending on the professionals’ schedules.

As our programs involve highly qualified professionals in the medical and psychological fields, late cancellations may affect other clients as well. We appreciate your understanding and cooperation.


Пожалуйста,
Nрочитайте и согласитесь с Условиями использования и Политикой конфиденциальности перед отправкой.Поскольку наши услуги включают координацию с такими специалистами, как врачи, лицензированные психологи и психологические консультанты, к каждой записи применяется следующая политика отмены

Срок отмены /
Возврат средствОтмена за более чем 72 часа до приёма　→　100%
возвратОтмена за 48–72 часа до приёма　　　　　　　　　→　50%
возвратОтмена за 24–48 часов до приёма　　　　　　　　→　30%
возвратОтмена менее чем за 24 часа до приёма　　　→　Без

возвратаЕсли вы хотите перенести приём, пожалуйста, свяжитесь с нами как можно раньше.Доступность специалистов может различаться в зависимости от расписания.

Поскольку наши программы включают участие квалифицированных специалистов в области медицины и психологии, поздняя отмена может повлиять на других клиентов.Благодарим за понимание и сотрудничество.


会社概要
Address:4F, Riku Building, 4-2-2 Kojimachi, Chiyoda-ku, Tokyo 102-0083, Japan
Established:December 1998
Representative:IDemitsu Maekawa